Account Issues and Requests

Description

Most services at SUNY Delhi use single sign on (SSO) and are connected to your username (ex: AB123 or lastnafm) or the full Delhi email.  Use this page for help with various systems, including: 

  • Delhi single sign on (SSO)
  • Microsoft accounts - email, SharePoint, OneDrive, etc.
  • Bronco Web
  • DegreeWorks
  • Banner, Argos, Xtender, etc.

Common issues:

  • I can't log in
  • I'm locked out of my account
  • I forgot my password
  • I am receiving an error when trying to open or access something

Common requests:

  • I need help changing or resetting my password
  • Users cannot enter this for themselves, their supervisor or owner of the system/area must submit. I need to add, remove, or update access for an existing user. (Example: share drive permissions, Argos access, Confluence group, etc). 

⇒ Note: Human Resources staff submits the requests to create new users, update existing users (title, department, or supervisor changes), and depart users. 

Additional Resources and How to Request:

See related articles for common troubleshooting solutions.

Click the Report Issue or Submit Request button.

 
Report Issue Submit Request

Related Articles (7)

Instructions to sync your Delhi password to Full Disk Encryption
How to modify your default and update your authentication verification methods.
Instructions on how to set up Microsoft Authenticator as a verification method.
Forgot password, change password, first time sign in, password reset tool registration, etc
How to pin a shared drive (network file share) to your file explorer's Quick Access menu.

Details

Service ID: 7805
Created
Mon 1/9/23 2:37 PM
Modified
Tue 5/16/23 4:45 PM

Service Offerings (2)