MFA - Setting up the Microsoft Authenticator App

Description:

The Microsoft Authenticator app can be used as a quick and secure method of MFA verification.  The easiest way to complete this setup is having both your phone/device AND a computer/tablet for the setup.

Instructions:

Part 1. On Computer or other device:

  1. Go to http://aka.ms/mfasetup
  2. Click Add sign-in method

  1. Choose Authenticator App
  2. Follow instructions on the screen
    1. You will be using the QR code, stop when you have that on your screen and go to Part 2

Part 2. On your Phone (or device using for Authenticating)

  1. Install the Microsoft Authenticator app from Google Play Store or the Apple Store 
    1. The app icon should be a blue lock with a lighter blue person inside: 
  2. Open the App
  3. Press the three vertical dots
  4. Select Add an account
  5. Select Work or School
  6. Use QR code option
  7. Scan the QR code on your computer/device
  8. Continue the steps on computer and phone to link your Authentication App to your Delhi email account

Additional Info/Resources: 

See Related Articles for additional information, MFA options and tutorials.

New phone? In Microsoft Authenticator, delete SUNY Delhi entry. Then follow steps above to reconnect to your account. (If your mobile number is setup for MFA, use that option to get into your account first, then start at Part 1 above.

Details

Article ID: 10677
Created
Fri 11/11/22 10:04 AM
Modified
Fri 1/19/24 8:47 AM

Related Articles (6)

How to modify your default and update your authentication verification methods.
No cell phone? No cell service? Not on your campus computer (where you can use jabber)? Google Voice could be a good choice for MFA
No wi-fi? No phone service? The Authenticator app can still work to get you logged in!

Related Services / Offerings (3)

Request help with account issues including password help and login trouble. Request an update for access to systems, including Delhi single sign-on, Banner, Argos, etc
Don't see the specific Microsoft program you need assistance with? Enter a ticket to Help Desk using this page.
Request assistance with authentication