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Categories (8)
Accounts - Access - Changes
Account set up and use, passwords and access to systems, etc
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Microsoft Programs
Outlook email, calendars, 365 Office, Teams, SharePoint, MFA, and other Microsoft Programs (OneDrive, Power Automate, etc)
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Computer - Devices - Printing
Hardware issues, print troubleshooting, adding printers, accessing shared drives, etc.
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Wifi - Network - Phones
Wi-fi and ethernet connection troubleshooting, clear cache, telephone and voicemail tutorials, etc.
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Online Education
Articles and how-tos for our online learning platform(s), educational technology tools, and online/hybrid course design.
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Conference Technology - Classrooms - Events
Zoom and using the presentation and events campus technology.
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Software - Applications
Software Install, Clear cache, Install Respondus, Convert a PDF, etc
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Resources - Security
Microsoft 365 Office for Free, Spot a phishing email, outages & maintenance, etc
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Additional Resources
Popular Articles
Password Help
Student Password and MFA Reset Help
MFA - Setting up the Microsoft Authenticator App
Clear Cache in Web Browser
MFA - Modify your Default & Update Verification Methods
Recent Articles
Clear Cache in Web Browser
SPAM - Email Rule Setup
How to install Respondus Lockdown Browser
Password Help
Student Password and MFA Reset Help
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