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Categories (8)
Accounts - Access - Changes
Account set up and use, passwords and access to systems, etc
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Microsoft Programs
Outlook email, calendars, 365 Office, Teams, SharePoint, MFA, and other Microsoft Programs (OneDrive, Power Automate, etc)
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Computer - Devices - Printing
Hardware issues, printing assistance, hardware quotes, equipment loans for faculty and staff, etc.
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WiFi - Network - Phones
WiFi, ethernet connection, desktop phones, Cisco Jabber, wireless device registration, request temporary Wi-Fi account, etc.
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Online Education
Get help with our online learning platform(s), educational technology tools, and online/hybrid course design.
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Conference Technology - Classrooms - Events
Classrooms, labs, conference/meeting areas, Zoom, Event tech help, etc
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Software - Applications
Program install request, Enterprise Systems, etc.
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Employee Creation, Changes, and Departures
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