Teams Issue

Description:

Microsoft Teams can be used by Departments and Committees to share documents, communicate, and collaborate in one convenient location.

Common Issues: 

  • Teams is not syncing
  • I'm not able to send and/or receive chat messages
  • The other participants' video is not showing or is blank
  • I can't hear the audio or the sound isn't working
  • My meeting won't start or I can't join the meeting.

Additional Resources and How to Request:

Check the Related Articles section for common trouble shooting solutions and additional resources. 

Click the Report Issue button.

 
Report Issue

Related Articles (18)

Teams - Adding and Removing Members
Add or remove members of a Microsoft Team
Teams - App Repair or Reset
Issues with something in Teams not displaying right? Lag? etc? Try these steps.
Teams - Channels
Think 'breakout rooms' within a Team. Teams can have standard, private, or shared channels.
Teams - Channels - Create a Channel for Student Interaction
A Team does not work the same for students as it does Faculty/Staff. To message and share files with students in a Team, they MUST be added to a specially made Channel.
Teams - Install
How to install Teams on a campus or personal computer & phone/tablet.
Teams - Meet - Attendance Reports
Where to find information about Teams attendance reports. Show who attended your meetings, when they joined and left, and more.
Teams - Meet - Impromptu meetings
You don't need a personal meeting link to contact someone or be contacted quickly. You can simply call (audio or video) someone directly via name or email.
Teams - Meet - Managing participants
Add, remove, mute & more
Teams - Meet - Personal Meeting Link
Internal Call or Chat Link
Teams - Meet - Schedule Meetings - Including Students & External Users
Schedule a meeting & also one that includes students or external users