Teams Issue

Description:

Microsoft Teams can be used by Departments and Committees to share documents, communicate, and collaborate in one convenient location.

Common Issues: 

  • Teams is not syncing
  • I'm not able to send and/or receive chat messages
  • The other participants' video is not showing or is blank
  • I can't hear the audio or the sound isn't working
  • My meeting won't start or I can't join the meeting.

Additional Resources and How to Request:

Check the Related Articles section for common trouble shooting solutions and additional resources. 

Click the Report Issue button.

 
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Related Articles (16)

Teams - Adding and Removing Members
Add or remove members of a Microsoft Team
Teams - App Repair or Reset
Issues with something in Teams not displaying right? Lag? etc? Try these steps.
Teams - Channels
Think 'breakout rooms' within a Team. Teams can have standard, private, or shared channels.
Teams - Channels - Create a Channel for Student Interaction
A Team does not work the same for students as it does Faculty/Staff. To message and share files with students in a Team, they MUST be added to a specially made Channel.
Teams - Install
How to install Teams on a campus or personal computer & phone/tablet.
Teams - Meet - Attendance Reports
Where to find information about Teams attendance reports. Show who attended your meetings, when they joined and left, and more.
Teams - Meet - Breakout Rooms
Information and links for using Breakout rooms in Microsoft Teams meetings.
Teams - Meet - Screen Share
Present content in Microsoft Teams meetings
Teams - Meet - Your Personal Meeting Link
Your personal permanent meeting link via 'Meet Now' to include in your email signature.
Teams - Polls
How to create a short, one-question poll in a Teams chat or meeting