MFA - Logging in with Multi Factor Authentication

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Description:

When logging into Microsoft 365 apps (Outlook, Teams, OneDrive, etc)  you will be prompted to authenticate.

Instructions:

  1. Sign in using your SUNY Delhi credentials at the Microsoft Single Sign On login screen.
  2. Select a method of verification and follow the instructions.

Screenshot of Microsoft's "Verify your identity" prompt after signing in. Multiple MFA options are listed, including approval via the Microsoft Authenticator app, entering a verification code, receiving a text, or receiving a phone call. The “Call” option is highlighted.

  1. Phone verification you will receive a phone call (answer and press #)
  2. Text verification you will receive a code to enter
  3. Microsoft Authenticator App will have you Approve the sign in (often confirming number code first)

Additional Info/Resources: 

See 'Related Articles' for other MFA options and information

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Details

Details

Article ID: 10724
Created
Fri 4/7/23 12:59 PM
Modified
Fri 10/24/25 10:01 AM

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