Description:
Enterprise Systems has been known by many names including Operations, Development and Central Systems. Some of the systems that the Enterprise Systems Team currently supports are: Ellucian Banner, Evisions Argos, Banner Document Management/BDM/Xtender, Degreeworks, etc.
Use this service to get help with an issue or request a change in an Enterprise System.
⇒ Note: These are issues and requests outside of Access, Permissions, or Reports
Common Issues:
- I'm receiving an error or have an issue using a form in Banner
- A scheduled job didn't run
- Nelnet isn't working
- Automated File transfer has failed
- Files are missing from the report share
- I'm having functional issues in BroncoWeb
- Xtender isn't opening
- Degree Audits aren't working
Common Requests:
- A duplicate ID was found in Banner
- I'd like to setup a process, job or report to run automatically
- We need to setup a file transfer
- New report share is needed
- I want to make a change to BroncoWeb
- We want to make an update in Xtender
- Data needs to be fixed in the database
- Patch install is required or needed
- We need to create new codes in the database
- Third Party Implementations
Additional Resources and How to Request:
See Related Articles for common troubleshooting solutions.
Click the Report Issue or Submit Request button.