Printing - Add a network printer

Description:

Directions on adding a printer to your computer. It is not recommended to use the 'Add device' under Settings ==> all options and features do not install when this method is used. Please follow the below directions for the best install.

Instructions:

Step 1: Open 'Devices and Printers'

  1. Right-click the Windows button
  2. Click Settings
  3. Click Bluetooth & devices
  4. Click Devices
  5. ⚠️ Do not click “Add device” at the top.  To ensure full feature support, continue with these steps:
  6. Scroll down to the bottom
  7. Under Related Settings, click More devices and printer settings
  8. This opens the correct 'Devices and Printers' window to add a printer

Step 2: Add a network printer

  1. Click Add a printer

Windows Control Panel's "Devices and Printers" window is open. A cursor hovers over the "Add a printer" button, which is outlined in red.

  1. Click The printer that I want isn't listed

The "Add a device" window in Windows shows a list of network printers available to add. At the bottom, the link "The printer that I want isn't listed" is highlighted in red, indicating an alternative method to manually add a printer.

  1. Click Find a printer in the directory, based on location or feature and click Next

The "Add Printer" window in Windows shows several printer setup options. The radio button for "Find a printer in the directory, based on location or feature" is selected and highlighted in red. The "Next" button is active at the bottom right.

  1. In Location, type the first few letters of the building the printer is in (ex: bush)

The "Find Printers" window is open with the "Location" field filled in with the word "bush." The "Find Now" button on the right is highlighted in red. Search results appear at the bottom, listing available printers in Bush Hall.

  1. Press Enter or click Find Now
  2. Double-click the printer you want from the search results
  3. A message will appear: “You’ve successfully added [printer name]”
  4. Click Next, then Finish

Additional Information: 

See 'Related Articles' for additional information.

Having an issue installing? Submit a ticket using the Submit Request button. 

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