Teams - App Repair or Reset

Summary

Issues with something in Teams not displaying right? Lag? etc? Try these steps.

Body

Description:

There are a couple of options to help fix Teams if the App is having issues, like not displaying something it did before, long delays, etc.

Instructions:

teams app search

  1. In your Search by Start button, start typing Teams
  2. Right click Microsoft Teams (work or school)
  3. Left click App settings
  4. Scroll down until you see the Repair and Reset buttons
    repair and reset
  5. Start with Repair
    1. Click Repair
    2. Once it's finished, open Teams again and try it out for a few minutes to see if things are working as expected.
  6. If your issue persists, click Reset
    1. You'll need to put any Settings back how you like them
      1. Click ... (top right)
      2. Click Settings
      3. Set things as you wish
        1. A common item: Appearance and accessibility
          1. Layout > Choose 'List' (this gives the list of Teams nicely)
  7. If you're still experiencing issues, click the Report Issue button to open a ticket for CIS to assist you further.

Additional Info/Resources: 

See 'Related Articles' for additional information.

Submit a ticket using the Report Issue button. 

Details

Details

Article ID: 10906
Created
Tue 4/2/24 10:15 AM
Modified
Mon 9/2/24 12:00 PM

Related Articles

Related Articles (3)

Add or remove members of a Microsoft Team
A new, lighter, quicker, sleeker version has come out! Learn how to install Teams on a campus or personal computer.
A comprehensive introduction to Microsoft Teams and the fundamentals of creating and managing meetings.

Related Services / Offerings

Related Services / Offerings (1)