Description:
A web browser's cache is a stored collection of text, images, and other media from web pages you have visited. This saved information makes for faster loading times when you revisit the same web page. Over time, the cache can get quite large, which could cause web pages to load slowly, with errors, or not at all.
If you are receiving an error, are unable to open a page, or it is loading slowly, please try clearing your browser's cache.
SAML error when trying to login to Bronco Web is a classic 'clear your cache' item (also, please don't use safari or you'll likely get this error).
Information:
QUICK SHORTCUT FOR MOST BROWSERS:
Open the cache shortcut by pressing Ctrl+Shift+Delete at the same time.
- Time Range: Set to All time
- Check the boxes for ONLY Cookies and other site data and Cached images and files
- Click Clear button
or For instruction on how to clear your cache through the browser's settings, select the browser below:
Microsoft Edge
- Click on the three horizontal dots in upper right
- Click Settings
- Click Privacy, search, and services on left
- Scroll down to Clear browsing data and click Choose what to clear button
- Time range: select All time
- Have ONLY Cookies and other site data and Cached images and files boxes checked
- Click Clear now
Firefox
- Click on the three horizontal lines (Hamburger) in the upper right-hand corner
- Click History
- Click Clear Recent History
- Click on the drop-down menu beside Time range to clear select Everything
- Check ONLY the cookies and cache boxes
- Click OK
Safari
- Click Safari in the upper left hand side of your screen
- Click Preferences
- Click Privacy tab
- Click Manage Website Data... button
3. Click Remove All in the pop up window
