Clear Cache in Web Browser


A web browser's cache is a stored collection of text, images, and other media from web pages you have visited. This saved information makes for faster loading times when you revisit the same web page. Over time, the cache can get quite large, which could cause web pages to load slowly, with errors, or not at all. 

If you are receiving an error, are unable to open a page, or it is loading slowly, please try clearing your browser's cache.


Open the cache shortcut by pressing Ctrl+Shift+Delete at the same time.

  1. Make sure the Time Range dropdown is set to "All time"
  2. Check the boxes for "Cookies and other site data" and "Cached images and files"
  3. Select the button to "Clear"

For instruction on how to clear your cache through the browser's settings, select the browser below:

Microsoft Edge
Google Chrome


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Article ID: 10696
Wed 1/11/23 4:59 PM
Fri 6/2/23 11:32 AM

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