WiFi - Apple Private WiFi MAC Address - Disable

Summary

iPhone, iPad and iTouch not connecting to WiFi - this step is required if iOS is under version 18!

Body

Description:

iPhone & iPad with iOS version older than 18 MUST complete this step to be able to connect to Campus WiFi

Instructions:

  1. Open Settings
  2. Click Wi-Fi
  3. Tap the information button i with blue circle around it next to DELHI-SECURE
  4. If using an iOS older than 18
    1. Tap slider to turn Private Address OFF (it should NOT be green).
  5. If using iOS 18 or newer
    1. Click Private Wi-Fi Address
      1. Off - Good to select
      2. Fixed - Good to select - Preferred (this is default setting also)
      3. Rotating - Will NOT work if selected

Additional Info/Resources: 

Instructions provided by Apple

See 'Related Articles' for additional information.

Details

Details

Article ID: 10683
Created
Wed 1/11/23 1:06 PM
Modified
Wed 7/22/26 10:31 AM

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