A short description to explain the nature of a ticket.
Enter your SUNY Delhi username or email address that you are unable to access.
Select the system or account type.
What program or area are you having trouble with?
Select the relevant Enterprise system.
Enter the other enterprise system not included in the list.
Database Instance
Select the relevant instance
Database Instance
Enter the error you are receiving.
Examples: "Please contact your Administrator to use this application", "*ERROR* Person is not an instructor, press LIST for instructors"
Include any applicable information that will help us assist you. If this a web application, be sure to list the web browser you are using (Edge, Chrome, Firefox, etc.)
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
File attachments associated with the ticket.
The status of the ticket. This indicates where the ticket is in its lifecycle.

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