Skip to main content
Filter your search by category. Current category:
Search the client portal
Show Applications Menu
Using this Portal
Accounts - Access - Changes
Account Issues and Requests
For All Fields
For All Fields
A short description to explain the nature of a ticket.
What is your Delhi username or email?
Enter your SUNY Delhi username or email address that you are unable to access.
What system are you experiencing an issue with?
Select the system or account type.
Delhi Single Sign On (SSO)
Authentication / MFA
Banner, Argos, Xtender, DegreeWorks, etc
What program or area are you having trouble with?
Which specific enterprise system is it?
Select the relevant Enterprise system.
Banner Admin Pages
Other enterprise system:
Enter the other enterprise system not included in the list.
Select the relevant instance
Are you receiving an error?
What is the error?
Enter the error you are receiving.
Examples: "Please contact your Administrator to use this application", "*ERROR* Person is not an instructor, press LIST for instructors"
Tell us more:
Include any applicable information that will help us assist you. If this a web application, be sure to list the web browser you are using (Edge, Chrome, Firefox, etc.)
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
File attachments associated with the ticket.
The status of the ticket. This indicates where the ticket is in its lifecycle.
Your first name
Your last name
Your email address
Your phone number