Telephone Manual - Cisco 7945 IP

Description:

Below is a guide to the Cisco 7945 IP Phone found in offices around campus

Information:

Place a call:

1. Lift the handset and dial the number. (You MUST dial a 9 for an outside line), or
2. Press a line button and dial the number, or
3. Press the SPEAKER button and dial the number.

Answer a call:

1. Lift the handset, or
2. Press the line button associated with the call, or
3. Press the Answer soft key, or
4. Press the SPEAKER button.

End a call:

1. Hang up the handset, or
2. Press the SPEAKER button, or
3. Press the EndCall soft key.

Place a call on Hold:

1. During an active call, press the Hold soft key.
2. To return to the call press the Resume soft key.
3. If you have multiple calls on hold, press the NAVIGATION button to select the desired call before you press Resume.

Redial the most recently dialed number:

1. Lift the handset and press the Redial soft key, or simply press the Redial soft key to activate the speakerphone.

Mute a call:

1. Press the MUTE button. The MUTE button automatically lights and a confirming tone sounds, indicating that the calling party cannot hear you or the tone.
2. To turn off mute, press MUTE again and a tone sounds (or lift the handset) and the light goes off.

*Please note - the new telephones go into energy save mode. If the screen is dark, press any key or pickup the handset to turn it on.

Transfer a Call:

1. During a call press the Transfer soft key. This places the call on hold.
2. Dial the number or office extension to which you want to transfer the call.
3. When it rings on the other end, press Transfer again. Or, when the party answers, an- nounce the call and then press Transfer. If the answering party does not want the call press End Call then press Resume to return to the original caller

Forward a Call:

1. Press the CFwdAll soft key. You should hear two beeps.
2. Enter the number to which you want to forward all of your calls, exactly as you would if you were placing a call to that number. (After you enter the number, an animated phone icon with a flashing right arrow appears in the upper-right corner of the LCD screen. The LCD screen also displays a message confirming the number or extension to which your calls are being forwarded).
3. To cancel call forwarding, press the CFwdAll soft key. 

Place a Conference Call:

1. During a call, press the More soft key and then the Confrn soft key. Doing so automatically activates a new line and puts the first party on hold.
2. Place a call to another number or extension.
3. When the call connects, press Confrn again to add the new party to the conference call.
4. Repeat these steps to add parties to the conference call.

Phone Layout Diagram:

Additional Info/Resources: 

See 'Related Articles' for Voicemail Instructions & Jabber (phone on your computer) information.