Full Disk Encryption - Login to Wireless

Description:

If you can't login at the Full Disk Encryption screen, these steps should connect you to the wireless network.  You should then be able to login.

Instructions:

  1. Click the gray wireless icon in the top middle of your screen before logging in.

    Trend Micro log in screen. Red arrow indicating wireless icon in upper right of screen

    2. Connect to your home wireless. 

    3. After you are connected the wireless icon should turn blue. 

    4. Click 'Menu' in the top left, then 'Computer', and 'Network Information'

    Trend Micro log in screen. Indicating path in menu on upper left of screen.

    5. Click 'Re-connect'  this should turn the computer icon on the top middle blue as well, and should allow you to log in with your new password.

Additional Resources: 

Are you using an old password to sign in?  See related article on how to sync domain password with Trend Micro.

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Details

Article ID: 10675
Created
Thu 11/10/22 2:52 PM
Modified
Tue 8/22/23 8:58 AM

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Full Disk Encryption - How to sync domain password
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